Defaulthttps://unisource.jobs2026-05-28 00:03:35ChicagoRush University Medical CenterUnited StatesUSA2026-05-28 00:03:35**Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: HB Commercial Billing-Collect **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 1 **Work Schedule:** 8 Hr (8:00:00 AM - 4:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). **Pay Range:** $20.19 - $31.80 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. **Summary:** Responsible for assisting the Denial Management team with various duties including understanding the denial, maintaining a filing system from various payers for record management, reviewing denial data from our all payers for accuracy of information and writing appeal letters as needed. Exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures. **Other information:** **Required Job Qualifications:** HS Diploma • 2 years’ experience in a healthcare environment. • General knowledge of the healthcare field. • Working knowledge of Epic. • Advanced knowledge of the review process for commercial payers and government review agencies. • Strong computer, interpersonal and mathematical skills. • Technical aptitude with the ability to quickly gain proficiency with relevant computer applications. • Proficiency with Microsoft Office. • Ability to perform multiple tasks with strong time management skills. **Responsibilities:** 1. Writes standard appeal letters to Managed Care payers and submit charts when needed with these appeals. Works with Rush University Medical Center and Rush Oak Park Hospital departments as needed to obtain any missing information. 2. Maintains thorough understanding of medical policies and applies them to current denial situations. Attends payer meetings as needed. 3. Contacts physician offices and works with their staff to identify rationale and resolve denials. 4. Manages assigned work queues in Epic. Assigns cases to denial management representatives as needed. 5. Acts as the first point of contact for resolution of escalated issues internally. Escalates issues to manager or payers as needed. 6. Documents activity in all HCF systems with narratives of action taken. 7. Serves key role as mentor and trainer to other denial management representatives and other sections of Healthcare Finance as needed. 8. Denial Avoidance / Payment delay management. 9. Identifies trends and assists with developing process improvements. 10. Collaborates with other Healthcare Finance members when technical issues arise. 11. Creates BDC records in Epic. 12. Demonstrates contributions to financial goals reflected by suggested process improvements. 13. Identifies and prints the needed medical records in Epic. 14. Willingness to engage in continual education and training in the subject field. 15. Participates in educational activities. 16. May lead and direct work of others; assists with training new staff as needed. 17. Maintains strictest confidentiality. 18. Performs special projects as assigned by the Director of Revenue Management. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Position** Financial Services Rep 3 **Location** US:IL:Chicago **Req ID** 27176Chicago, IL27176IllinoisILNoneD9D4E31F7DBA444E91C280D513F6ED1Dhttps://unisource.jobs/D9D4E31F7DBA444E91C280D513F6ED1D23ChicagoInsight GlobalUnited StatesUSA2026-02-12 05:52:27Job Description As a Client Relationship Manager/Client Service Representative (CSR) you will be the main point of contact for client's customers dealing in Futures & Options and OTC clearing. The primary functions of this role are to provide client support with trade/position management, relationship management, and field market/product inquiries across the derivatives space. This role will be supporting top tier institutional clients, which will require outstanding customer service to enhance the overall relationship. Responsibilities: • Subject matter expert for client queries regarding trades, positions, lifecycle events, commission, reporting, product offering • Navigate the organization (central point of contact for client) by doing research and/or internal outreach to get responses to client queries and escalations • Escalation point for clients as well as internal teams that are looking to drive resolution on critical initiatives • Coordinate outreach and understand clients’ intentions around last trade date, esp. on physically settled contracts, and options expiries • Coordinate client requests for additional access to the Mercury portal • Establish frequent dialogue with the Marketing team keeping them abreast of client concerns or product asks and tracking this via internal databases • Establish regular meetings with priority clients to drive discussions around metric trends, outstanding issues (OILs), and strategic industry focus areas. • Meetings should encompass a holistic view of the operational side of the relationship (Product, Collateral, Brokerage, Clearing, etc.) • Meetings should have set agendas, accompanied by presentations where applicable, and should be followed up with call reports • Work with Client Service Relationship Managers to establish prioritization on priority client OILs, keep OILs updated in sharepoint, and ensure regular focus on moving solutions forward • Work with clients to move them toward self-service opportunities on the portal, reduce client accommodations, and use etask/tableau metrics to look at opportunities for reducing manual processes • Maintain client profiles, procedures and up to date contact information Requirements: • The role will demand that the candidate is a strong communicator and leader, as the function demands frequent interaction with business partners as well as clients • The candidate must be able to work in a fast paced environment and be an effective multi-tasker • The candidate should be able to act without immediate supervision and have the ability to take ownership of tasks/processes • The candidate should be able to evaluate the risk elements of such a client facing role and ensure tasks are carried out in a controlled fashion • Candidate should be proficient in Microsoft Excel, Word and PowerPoint • The candidate must be well versed in client execution and clearing, for both futures and derivatives products on global markets • Knowledge of industry rules and regulations, as well as common street wide business practices is required We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 2+ years of professional experience, coming from financial services - Experience client facing - good communicators - Futures and Options understanding - Experience at a FCM (Futures Commission Merchant) - Exchange management, clearings, CME knowledgeChicago, ILCHI-8d9c8597-4d62-4b57-9597-e5e0f294f95dIllinoisILNoneD9A4B47FEE424208A11717996E1D71DDhttps://unisource.jobs/D9A4B47FEE424208A11717996E1D71DD23ChicagoRush University Medical CenterUnited StatesUSA2025-07-16 00:11:00**Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: SBO Enterprise Services **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 1 **Work Schedule:** 8 Hr (8:00:00 AM - 4:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). **Pay Range:** $18.87 - $29.73 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. **Summary:** General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. **Other information:** **Required Job Qualifications:** • High School Diploma or GED. • Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers. • Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters. • Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters. • Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information. • Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management. • Strong interpersonal skills for communication of finance-related issues to management and ancillary departments. • Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers. • Able to work independently. • Good time management skills and possess the ability to multi-task. • Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts. **Preferred Job Qualifications:** • Prior experience using Epic for hospital billing. **Responsibilities:** 1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule. 2. Follow up on claims with the appropriate payer for reimbursement. 3. Work directly with various departments to insure the charges are properly credited and / or debited. 4. Develop, manage, and maintain various electronic documents used to manage these projects. 5. Develop and report status of the trend issues weekly. 6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process. 7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes. 8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements. 9. Work within your team to insure the team has all related job work flows and processes. 10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered. 11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process. 12. Develop, implement, & monitor system enhancements. 13. Develop and communicate constructive feedback/issue solutions for problems as discovered. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Position** Financial Services Rep 2 **Location** US:IL:Chicago **Req ID** 19255Chicago, IL19255IllinoisILNoneACBA103F519144328E353509BCA322D9https://unisource.jobs/ACBA103F519144328E353509BCA322D923