Credit and Collections Representative
Tracking Code
1700
Job Description
Job Summary and Scope:
FSR Credit Operations team member will be responsible for processing billing for warehouse / customer pick-up orders in a timely manner. Qualified candidate must be able to manage deadlines and work in a fast paced environment. Candidate must possess effective verbal and written communication skills.
Job Responsibilities:
* Reviews list of scheduled routes/waves (group of orders) and matches to reported exceptions then designated fro release to invoicing.
* Update orders (quantity, item, price, misc. charges, etc.) prior to billing or canceling/voiding printed orders.
* Verify and update specific types of billing orders to match back up documentation.
* Daily review of reports to identify outstanding orders for follow up and work with Sales & Operations to resolve.
* Create additional billing to customers for charges (freight, cutting, etc.) or inventory delivered but not billed.
* Process all credits for Unisource or subsidiary (Paper Plus) locations and customer credits that effect warehouse inventory.
* Process customer credit memos (DMT types) and customer invoice credit & rebills
* Work with collection teams on customer specific deduction and collection behaviors to improve collection efficiencies.
* Review and research of customer AR and Deduction activity; document in receivables system.
* External customer contact; internal contact with Sales, Customer Service, Cash Application, and Operations.
* Other related duties and responsibilities as required or assigned
Required Skills
Education:
High School Diploma
Required Experience
* Excellent verbal and written communication skills are mandatory
* Understanding of Accounting/Accounts Receivable principles
* Must be a self starter and results driven
* Strong analytical skills and attention to detail
* Proficiency in both Mainframe and PC applications, including Microsoft Outlook, Excel, Word, and other applications as required
* Ability to multi-task and prioritize workload
* Excellent organizational and time management skills
* Ability to work in team environment
Job Location
ITASCA, IL, US.
Position Type
Full-Time/Regular
Salary
TBD-TBD
